HOURS OF OPERATION
Monday thru Friday, 8:00 a.m. – 5:00 p.m.
PURPOSE
To provide necessary resources to Materials Management customers for information, problem solving, and questions concerning Materials Management activities and functions; serve as a clinical liaison with hospital departments; facilitate non-salary expense reduction activities.
GOALS
Ø Provide assistance to customers in a timely solving of complaints.
Ø Provide needed resources for customers for information, problem solving, and questions concerning supply, distribution, receiving, inventory and sterile processing.
Ø Improve quality of service to outside departments.
Ø Improve quality of service within Materials Management.
Ø Provide information related to recalls, device alerts and product safety.
Ø Provide appropriate education for Materials Management employees and other departments.
Ø Work with clinical departments to obtain the highest quality of most cost effective products for use.
Ø Coordinate non-salary expense reduction activities.
RESPONSIBILITIES
Ø Coordinate clinical trials and evaluation of proposed products.
Ø Coordinate the introduction of new products.
Ø Coordinate all in-service education for Materials Management employees.
Ø Conduct in-service education programs for outside departments related to Materials Management functions and/or special projects.
Ø Distribute information related to product recalls to the appropriate departments.
Ø Provide statistical information and reports on various performance/operational activities within Materials Management.
Ø Develop strategies to compare and evaluate the relative merits, value ad utilization of commodity and clinical preference products for subsequent introduction to the hospital.
Ø Serve as a liaison to work groups that are formed for the specific evaluation of products or processes.
Ø Provide input to Purchasing Agents and Buyers regarding the most cost effective products and assist with the evaluation of contracts used to source supplies.
Ø Spearhead ongoing supply cost management projects through the development of structure and form including the design of appropriate methods to update clinicians on the relative cost of equivalent products.
Ø Assist departments in determining the cost of providing care and services.
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