Emergencies, Prescription Refills and After-hours Calls
Messages
If you want to leave a message for your physician, please call 336 716-4131 during business hours. You will be asked for your phone number and the best time for staff to call back. We will have our staff return your call within 24 hours.
After Hours Calls
If you have an urgent medical problem and you cannot wait to talk with your doctor during regular office hours, call 336-716-4131. The on-call doctor for Urology will return your call.
Emergencies
If you have a medical emergency, go directly to the Wake Forest Baptist Medical Center Emergency Department or your nearest emergency room. Upon your arrival, notify the staff that you are a patient in the Department of Urology and give your physician’s name.
Prescription Refills
Please call 336-716-4131 for prescription refills. Requests are taken during office hours Monday – Friday, 8:30 a.m. to 4:30 p.m., or have your pharmacist fax a request to us at 336-713-5717. Please contact your pharmacist to verify that your prescription has been called into the pharmacy and is ready for you to pick up.
Please note the following restrictions regarding prescription refills:
We do not refill prescriptions prescribed by other physicians;
We cannot refill pain medications after office hours or during the weekend;
If you haven’t been seen by our physician within the last six months, you must schedule a follow-up visit prior to receiving a prescription refill. We want to make sure that the medication is properly dosed and that your health hasn’t changed.